All of our security technology reports back to our PennComm Communications Center. The PennComm operations team provides emergency communications and response between all members of the Penn and University City communities and police, fire and medical emergency responders 24 hours a day, 7 days a week. Over 106,000 calls for service are processed directly by the PennComm Center annually, including calls for Walking Escort services. The dispatching center utilizes a state-of-the-art Computer Aided Dispatching (CAD) System to record all requests for service from the Penn Community, and is responsible for monitoring all alarms throughout campus, including burglar alarms, duress alarms and fire alarm systems. The Dispatchers can also see the City of Philadelphia’s 911 calls and respond quickly to any calls which may appear for within the Penn Patrol Zone.

PennComm operators, like the police officers assigned to various sectors for active walking, bike, and vehicle patrol, are trained to view the Penn patrol zone using the CCTV cameras through virtual patrol on a 24/7 basis for the purposes of crime prevention and abatement.


Mitchell J. Yanak

Director of PennComm & Emergency Communications
Mitch Yanak

Mitchell Yanak joined the University of Pennsylvania on October 16, 2002 as the Director of PennComm and Emergency Communications for the Division of Public Safety. The Communications Center, also referred to as “PennComm”, serves as the central dispatching and emergency call center for the University, processing over 110,000 emergency calls annually. In addition, Mitch serves as […]