Emergency215-573-3333

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Learn About the 24/7 HELP Line

The HELP Line (215) 898-HELP – 

The HELP Line is a 24-hour-a-day phone number for members of the Penn community who are seeking time sensitive help in navigating Penn’s resources for health and wellness. 

Any member of the Penn community can utilize this service by calling 215-898-HELP(4357).  Calls will be answered 24 hours a day, 7 days a week by Division of Public Safety professionals trained in mental health referrals by staff from Counseling and Psychological Services (CAPS). 

Students who are dealing with the complex emotional challenges of university life can use the HELP Line to receive information and referrals to the many health and wellness resources at Penn, including CAPS, Student Health Service, Student Intervention Services, Public Safety, and others.  They may also call on behalf of a friend or acquaintance. Parents who are concerned about their student may also call the HELP Line for assistance.

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  • Emergencies

    215.573.3333

  • General Information

    215.898.7297

  • Campus Phones

    511

4040 Chestnut Street
Philadelphia, PA 19104

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