UPennAlert

9-1-1 Outage in PA – Continue to Call PennComm for any police, fire, or medical emergency in the Penn Patrol Zone

UPennAlert: There is a reported sporadic outage of 9-1-1 services throughout the state of Pennsylvania.

Our PennComm Emergency Communications Center is not impacted by this outage. Please continue to call 215-573-3333 for any police, fire or medical emergency within the Penn Patrol zone.

For reporting emergencies outside of our patrol zone, the Philadelphia 9-1-1 system is currently experiencing dropped calls. If you need to call 9-1-1, they are asking callers to call non-emergency lines for their local support districts if needed. Visit Phillypolice.com for a list of district phone numbers.

Also, Penn Police officers will be deployed in high-visibility locations to serve the community. If you need emergency services, please approach an officer for immediate help.

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The Division of Public Safety will continue to ensure the highest level of safety and security for our community.

Please be sure to use the Walking Escorts and Riding Escorts available to you free of charge.

Additionally, if you have not done so, please take a moment to sign up for the UPennAlert Emergency Notification System as well as the Penn Guardian System which can help Police better find your location in an emergency.

UPennAlert Registration: Visit: www.publicsafety.upenn.edu/upennalert for information on how to register.

Penn Guardian: Visit: https://www.publicsafety.upenn.edu/safety-initiatives/pennguardian/ for information on the PennGuardian system.

Contact Information:

Special Services: 215/898-6600

Escort Services: Walking 215/898-WALK (9255)

Penn Transit Ride Service 215/898-RIDE (7433)

General Information: 215/898-7297

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The Division of Public Safety will continue to ensure the highest level of safety and security for our community.

Emergencies 215-573-3333 / 511 (campus phone)
General Information 215-898-7297
Special Services 215-898-4481 (215-898-6600 off-hours)
HELP Line 215-898-HELP (4357)
DPS Headquarters 4040 Chestnut Street, Philadelphia, PA 19104
Update UPennAlert Info PennGuardian Registration
Walking Escort 215-898-WALK (9255)
Penn Transit Ride 215-898-RIDE (7433)

Safety Strategies: Theft of an Occupied Vehicle by Force or Intimidation (Carjacking)

How to Respond to a Carjacking Encounter

We wish to share the following information for safely responding to a carjacking encounter. DPS works in partnership with the Philadelphia Police Department to educate and protect the community about how to respond to these types of events.

Always remember – your vehicle can be replaced. You are irreplaceable!

Situations to be mindful about:

  • Getting in & out of a vehicle.
  • When parking your vehicle.
  • Gas stations.
  • Cars double parked or left running in the street.
  • Parking locations with poor lighting.
  • Faked car accidents.
  • If you are unsure about a situation, or concerned about your safety while driving, drive to a police station and seek help.

Safety Tips:

  • Be aware of your surroundings, including people and conditions in your area.
  • Start your car and drive away immediately.
  • Park in well-lit areas.
  • Keep your windows rolled up and doors locked.
  • Trust your instincts. If you feel unsafe, leave the area and call police.
  • Keep your cell phone in your pocket to call police easily.
  • Don’t stop for stranded motorists. Note their location and call 911 or 215-573-3333 in the Penn Patrol Zone to provide them with assistance.

If you are a victim of a carjacking:

  • Give up your car & leave the scene.
  • Avoid verbal and physical confrontations.
  • Make a mental note of suspect’s description.
  • Call Penn Police (215-573-3333) or 911 when it is safe to do so.

Your vehicle can be replaced. You are irreplaceable!