UPennAlert

9-1-1 Outage in PA – Continue to Call PennComm for any police, fire, or medical emergency in the Penn Patrol Zone

UPennAlert: There is a reported sporadic outage of 9-1-1 services throughout the state of Pennsylvania.

Our PennComm Emergency Communications Center is not impacted by this outage. Please continue to call 215-573-3333 for any police, fire or medical emergency within the Penn Patrol zone.

For reporting emergencies outside of our patrol zone, the Philadelphia 9-1-1 system is currently experiencing dropped calls. If you need to call 9-1-1, they are asking callers to call non-emergency lines for their local support districts if needed. Visit Phillypolice.com for a list of district phone numbers.

Also, Penn Police officers will be deployed in high-visibility locations to serve the community. If you need emergency services, please approach an officer for immediate help.

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The Division of Public Safety will continue to ensure the highest level of safety and security for our community.

Please be sure to use the Walking Escorts and Riding Escorts available to you free of charge.

Additionally, if you have not done so, please take a moment to sign up for the UPennAlert Emergency Notification System as well as the Penn Guardian System which can help Police better find your location in an emergency.

UPennAlert Registration: Visit: www.publicsafety.upenn.edu/upennalert for information on how to register.

Penn Guardian: Visit: https://www.publicsafety.upenn.edu/safety-initiatives/pennguardian/ for information on the PennGuardian system.

Contact Information:

Special Services: 215/898-6600

Escort Services: Walking 215/898-WALK (9255)

Penn Transit Ride Service 215/898-RIDE (7433)

General Information: 215/898-7297

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The Division of Public Safety will continue to ensure the highest level of safety and security for our community.

Emergencies 215-573-3333 / 511 (campus phone)
General Information 215-898-7297
Special Services 215-898-4481 (215-898-6600 off-hours)
HELP Line 215-898-HELP (4357)
DPS Headquarters 4040 Chestnut Street, Philadelphia, PA 19104
Update UPennAlert Info PennGuardian Registration
Walking Escort 215-898-WALK (9255)
Penn Transit Ride 215-898-RIDE (7433)

Types of Notifications

Emergency Closure

An emergency closure is a closure of a portion or the entire University, in order for emergency operations to occur with the least amount of interruptions, while protecting the life and safety of the University community and visitors.

Procedure

  • Do not report to that area.
  • Only essential personnel should respond if they are required.
  • Visit the Division of Public Safety homepage for more information.

Lock Down

A Lock Down is a procedure used when there is an immediate threat to building occupants. Students, faculty and staff would be instructed to secure themselves in the room they are in and remain there until the situation has been curtailed and an “all clear” announcement has been given by the Division of Public Safety. The Lock Down allows emergency responders to ensure the security and safety of the students and staff, address the immediate threat and remove or evacuate any innocent bystanders from immediate danger to an area of refuge. This procedure is most commonly used to secure areas not directly impacted by an incident occurring inside a building.

Procedure

  • Stay in your room or office and barricade the door if possible.
  • Remain quiet.
  • Do not attempt to “see what is going on.”
  • Remain in the room until emergency personnel give you an “all clear”.

Lock Out

A Lock Out is a procedure that allows no unauthorized personnel into a building. All exterior doors should be locked and the main entrance will be monitored by the UPPD, Allied Security, and/or administrators. This procedure allows the occupants of a building to continue as normal, but curtails outside activity. A Lock Out is most commonly used when an incident is occurring outside a building.

Procedure

  • Lock all exterior doors and stay inside.
  • Prevent all entry into the building.
  • Continue your daily activity inside.
  • Be vigilant and report any suspicious activity.
  • Visit the Division of Public Safety homepage for more information.

Evacuation

“Evacuation” means there is a potential threat to a building, area or the entire University that requires immediate evacuation.

Procedure

  • Exit the building or leave your area immediately.
  • Remain calm and only take important items with you.
  • Listen for instruction and report to the Building Area of Refuge.
  • Visit the Division of Public Safety homepage for more information.

Shelter-In-Place

A Shelter-In-Place is a procedure whereby the entire building population is moved to a single (or multiple) location(s) in a building. This procedure is most commonly used during weather emergencies or when an extremely hazardous substance is released into the outside atmosphere.

Procedure

  • Stay inside your building or enter the nearest building possible.
  • Immediately go to the building’s designated ‘Shelter Area.’
  • DO NOT evacuate the building.
  • Close all windows and doors.
  • Await further instructions.
  • Visit the Division of Public Safety homepage for more information.

Avoid Hazardous Condition

An “Avoid Hazardous Condition” means there is a condition where an immediate threat to the life, safety and health of the public exists.

Procedure

  • DO NOT report to the “hazardous” area
  • Only emergency personnel should respond.
  • Close all windows and doors.
  • Await further instructions.
  • If possible, visit the Division of Public Safety homepage for more information.