UPennAlert

9-1-1 Outage in PA – Continue to Call PennComm for any police, fire, or medical emergency in the Penn Patrol Zone

UPennAlert: There is a reported sporadic outage of 9-1-1 services throughout the state of Pennsylvania.

Our PennComm Emergency Communications Center is not impacted by this outage. Please continue to call 215-573-3333 for any police, fire or medical emergency within the Penn Patrol zone.

For reporting emergencies outside of our patrol zone, the Philadelphia 9-1-1 system is currently experiencing dropped calls. If you need to call 9-1-1, they are asking callers to call non-emergency lines for their local support districts if needed. Visit Phillypolice.com for a list of district phone numbers.

Also, Penn Police officers will be deployed in high-visibility locations to serve the community. If you need emergency services, please approach an officer for immediate help.

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The Division of Public Safety will continue to ensure the highest level of safety and security for our community.

Please be sure to use the Walking Escorts and Riding Escorts available to you free of charge.

Additionally, if you have not done so, please take a moment to sign up for the UPennAlert Emergency Notification System as well as the Penn Guardian System which can help Police better find your location in an emergency.

UPennAlert Registration: Visit: www.publicsafety.upenn.edu/upennalert for information on how to register.

Penn Guardian: Visit: https://www.publicsafety.upenn.edu/safety-initiatives/pennguardian/ for information on the PennGuardian system.

Contact Information:

Special Services: 215/898-6600

Escort Services: Walking 215/898-WALK (9255)

Penn Transit Ride Service 215/898-RIDE (7433)

General Information: 215/898-7297

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The Division of Public Safety will continue to ensure the highest level of safety and security for our community.

See something concerning? Connect with Penn Public Safety 24/7 at 215-573-3333.
Worried about a friend or colleague’s mental or physical health? Get 24/7 connection to appropriate resources at 215-898-HELP (4357).
Seeking support after experiencing a crime? Call Special Services – Support and Advocacy resources at 215-898-4481 or email an advocate at
Use the Walking Escort and Riding services available to you free of charge.
Take a moment to update your cellphone information for the UPennAlert Emergency Notification System
Download the Penn Guardian App which can help Police better find your location when you call in an emergency.
Access free self-empowerment and defense courses through Penn DPS.

Emergencies 215-573-3333 / 511 (campus phone)

General Information 215-898-7297

Special Services 215-898-4481 (215-898-6600 off-hours)

HELP Line 215-898-HELP (4357)

DPS Headquarters 4040 Chestnut Street, Philadelphia, PA 19104

Update UPennAlert Info PennGuardian Registration

Walking Escort 215-898-WALK (9255)

Penn Transit Ride 215-898-RIDE (7433)

DPS Special Notice

Septa Update

Visit Penn’s Transportation, Parking & Commuter Services division for information and updates about SEPTA’s planned service cuts and fare hikes.

On June 26, 2025, the SEPTA Board voted to close the transit agency’s recurring operating deficit through significant service reductions and fare increases.

Barring state funding, service cuts and route eliminations are scheduled to take effect starting on August 24, with fare hikes beginning September 1.

SEPTA has published detailed information on its website to help riders understand how these changes may impact their travel.

The University is actively evaluating how these measures may affect participants of our Commuter Benefits program, exploring possible adjustments to the benefit to mitigate commuting costs. The timing and specifics of any changes are contingent on the outcome of ongoing funding discussions between SEPTA and the state.