UPennAlert

9-1-1 Outage in PA – Continue to Call PennComm for any police, fire, or medical emergency in the Penn Patrol Zone

UPennAlert: There is a reported sporadic outage of 9-1-1 services throughout the state of Pennsylvania.

Our PennComm Emergency Communications Center is not impacted by this outage. Please continue to call 215-573-3333 for any police, fire or medical emergency within the Penn Patrol zone.

For reporting emergencies outside of our patrol zone, the Philadelphia 9-1-1 system is currently experiencing dropped calls. If you need to call 9-1-1, they are asking callers to call non-emergency lines for their local support districts if needed. Visit Phillypolice.com for a list of district phone numbers.

Also, Penn Police officers will be deployed in high-visibility locations to serve the community. If you need emergency services, please approach an officer for immediate help.

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The Division of Public Safety will continue to ensure the highest level of safety and security for our community.

Please be sure to use the Walking Escorts and Riding Escorts available to you free of charge.

Additionally, if you have not done so, please take a moment to sign up for the UPennAlert Emergency Notification System as well as the Penn Guardian System which can help Police better find your location in an emergency.

UPennAlert Registration: Visit: www.publicsafety.upenn.edu/upennalert for information on how to register.

Penn Guardian: Visit: https://www.publicsafety.upenn.edu/safety-initiatives/pennguardian/ for information on the PennGuardian system.

Contact Information:

Special Services: 215/898-6600

Escort Services: Walking 215/898-WALK (9255)

Penn Transit Ride Service 215/898-RIDE (7433)

General Information: 215/898-7297

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The Division of Public Safety will continue to ensure the highest level of safety and security for our community.

See something concerning? Connect with Penn Public Safety 24/7 at 215-573-3333.
Worried about a friend or colleague’s mental or physical health? Get 24/7 connection to appropriate resources at 215-898-HELP (4357).
Seeking support after experiencing a crime? Call Special Services – Support and Advocacy resources at 215-898-4481 or email an advocate at
Use the Walking Escort and Riding services available to you free of charge.
Take a moment to update your cellphone information for the UPennAlert Emergency Notification System
Download the Penn Guardian App which can help Police better find your location when you call in an emergency.
Access free self-empowerment and defense courses through Penn DPS.

Emergencies 215-573-3333 / 511 (campus phone)

General Information 215-898-7297

Special Services 215-898-4481 (215-898-6600 off-hours)

HELP Line 215-898-HELP (4357)

DPS Headquarters 4040 Chestnut Street, Philadelphia, PA 19104

Update UPennAlert Info PennGuardian Registration

Walking Escort 215-898-WALK (9255)

Penn Transit Ride 215-898-RIDE (7433)

01/06/2017

Learn About the 24/7 HELP Line

The HELP Line (215) 898-HELP –

The HELP Line is a 24-hour-a-day phone number for members of the Penn community who are seeking time sensitive help in navigating Penn’s resources for health and wellness.

Any member of the Penn community can utilize this service by calling 215-898-HELP(4357). Calls will be answered 24 hours a day, 7 days a week by Division of Public Safety professionals trained in mental health referrals by staff from Counseling and Psychological Services (CAPS).

Students who are dealing with the complex emotional challenges of university life can use the HELP Line to receive information and referrals to the many health and wellness resources at Penn, including CAPS, Student Health Service, Student Intervention Services, Public Safety, and others. They may also call on behalf of a friend or acquaintance. Parents who are concerned about their student may also call the HELP Line for assistance.