UPennAlert

9-1-1 Outage in PA – Continue to Call PennComm for any police, fire, or medical emergency in the Penn Patrol Zone

UPennAlert: There is a reported sporadic outage of 9-1-1 services throughout the state of Pennsylvania.

Our PennComm Emergency Communications Center is not impacted by this outage. Please continue to call 215-573-3333 for any police, fire or medical emergency within the Penn Patrol zone.

For reporting emergencies outside of our patrol zone, the Philadelphia 9-1-1 system is currently experiencing dropped calls. If you need to call 9-1-1, they are asking callers to call non-emergency lines for their local support districts if needed. Visit Phillypolice.com for a list of district phone numbers.

Also, Penn Police officers will be deployed in high-visibility locations to serve the community. If you need emergency services, please approach an officer for immediate help.

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The Division of Public Safety will continue to ensure the highest level of safety and security for our community.

Please be sure to use the Walking Escorts and Riding Escorts available to you free of charge.

Additionally, if you have not done so, please take a moment to sign up for the UPennAlert Emergency Notification System as well as the Penn Guardian System which can help Police better find your location in an emergency.

UPennAlert Registration: Visit: www.publicsafety.upenn.edu/upennalert for information on how to register.

Penn Guardian: Visit: https://www.publicsafety.upenn.edu/safety-initiatives/pennguardian/ for information on the PennGuardian system.

Contact Information:

Special Services: 215/898-6600

Escort Services: Walking 215/898-WALK (9255)

Penn Transit Ride Service 215/898-RIDE (7433)

General Information: 215/898-7297

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The Division of Public Safety will continue to ensure the highest level of safety and security for our community.

Emergencies 215-573-3333 / 511 (campus phone)
General Information 215-898-7297
Special Services 215-898-4481 (215-898-6600 off-hours)
HELP Line 215-898-HELP (4357)
DPS Headquarters 4040 Chestnut Street, Philadelphia, PA 19104
Update UPennAlert Info PennGuardian Registration
Walking Escort 215-898-WALK (9255)
Penn Transit Ride 215-898-RIDE (7433)
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DPS Special Notice

SEPTA Trolley Blitz

Public Safety has been made aware of the following SEPTA Trolley Line project:

The SEPTA Trolley Blitz, an annual Trolley Tunnel Closure program to address construction, maintenance and safety improvement work, will begin on

Friday, July 11th at 10 pm and end Monday, August 11th at 6 am.

This work will impact traffic flow.

Expect delays in the area and increased traffic.

Impact on Riders

  • SEPTA Trolley Routes [T1] 10, [T2] 34, [T3] 13, [T4] 11 and [T5] 36 will not operate in the Center City tunnel from 10 pm on Friday, July 11 to 6 am on Monday, August 11.
  • Trolley service will begin and end at 40th and Market Streets. Customers can board SEPTA’s [L] Market-Frankford Line at 40th Street Station for travel to Center City.
  • Bus routes 21 or 42 also provide connections to/from Center City.
  • For travel from Center City to University City and Southwest Philadelphia, riders can board the [L] Market-Frankford Line at 13th Street and then connect with trolley routes at 40th Street.

Additional information can be found at: https://wwww.septa.org/news/2025-trolley-tunnel-closure/